Excellent Customer Support is our commitment.

Our commitment to Customer Support is backed by analytics. You have full visibility on your staff and member customer support tickets.

Customer Support

Our Management Console gives your staff complete control of your platform, and if they have any questions, we are only an email or phone call away. Clubs have full visibility your customer support tickets.
Club staff has access to Help manuals and videos. Also, to help members effectively use the App, they receive short help videos during the on-boarding process.

01

Clubs have full visibility to customer support tickets.

02

Your members can contact us anytime from the App using our support channel.

03

We send monthly Analytics report on the status of your customer support tickets.

04

Club staff have access to help manual and help videos.

05

Members receive short help videos during the on-boarding process.

06

On-going communication with club management to learn about any issues.